{"id":3,"date":"2026-01-27T03:38:21","date_gmt":"2026-01-27T03:38:21","guid":{"rendered":"https:\/\/alpacaqr.com\/australtrails\/?page_id=3"},"modified":"2026-03-05T22:05:31","modified_gmt":"2026-03-05T22:05:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/store.australtrails.com\/en\/privacy-policy\/","title":{"rendered":"Privacy and Cookie Policies"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20366979 e-flex e-con-boxed e-con e-parent\" data-id=\"20366979\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-683c7be6 elementor-widget elementor-widget-text-editor\" data-id=\"683c7be6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"389\" data-end=\"428\">Privacy and Cookies Policy<\/h1><p data-start=\"429\" data-end=\"451\"><strong data-start=\"429\" data-end=\"451\">Austral Trails SpA<\/strong><\/p><hr data-start=\"453\" data-end=\"456\" \/><h2 data-start=\"458\" data-end=\"510\">1. Identification of the data controller<\/h2><p data-start=\"512\" data-end=\"549\">This website is operated by:<\/p><p data-start=\"551\" data-end=\"733\"><strong data-start=\"551\" data-end=\"573\">Austral Trails SpA<\/strong><br data-start=\"573\" data-end=\"576\" \/>RUT: 78.208.068-7<br data-start=\"593\" data-end=\"596\" \/>Address: Constancio Vigil 545, Las Condes, Metropolitan Region, Chile<br data-start=\"668\" data-end=\"671\" \/>Contact email address: <strong data-start=\"703\" data-end=\"733\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"705\" data-end=\"731\">hello@australtrails.com<\/a><\/strong><\/p><p data-start=\"735\" data-end=\"955\">Austral Trails SpA is responsible for the processing of personal data collected through the website and services associated with registration and participation in sporting events organized by the company.<\/p><hr data-start=\"957\" data-end=\"960\" \/><h2 data-start=\"962\" data-end=\"1000\">2. Personal data we collect<\/h2><p data-start=\"1002\" data-end=\"1146\">When you use our website and purchase entries for sporting events, we may collect the following categories of personal data:<\/p><h3 data-start=\"1148\" data-end=\"1175\">Identification data<\/h3><ul data-start=\"1176\" data-end=\"1276\"><li data-start=\"1176\" data-end=\"1197\"><p data-start=\"1178\" data-end=\"1197\">Name and surname<\/p><\/li><li data-start=\"1198\" data-end=\"1221\"><p data-start=\"1200\" data-end=\"1221\">Birthdate<\/p><\/li><li data-start=\"1222\" data-end=\"1232\"><p data-start=\"1224\" data-end=\"1232\">Gender<\/p><\/li><li data-start=\"1233\" data-end=\"1249\"><p data-start=\"1235\" data-end=\"1249\">Nationality<\/p><\/li><li data-start=\"1250\" data-end=\"1276\"><p data-start=\"1252\" data-end=\"1276\">Identity document<\/p><\/li><\/ul><h3 data-start=\"1278\" data-end=\"1299\">Contact information<\/h3><ul data-start=\"1300\" data-end=\"1390\"><li data-start=\"1300\" data-end=\"1322\"><p data-start=\"1302\" data-end=\"1322\">Email<\/p><\/li><li data-start=\"1323\" data-end=\"1344\"><p data-start=\"1325\" data-end=\"1344\">Telephone number<\/p><\/li><li data-start=\"1345\" data-end=\"1358\"><p data-start=\"1347\" data-end=\"1358\">Address<\/p><\/li><li data-start=\"1359\" data-end=\"1390\"><p data-start=\"1361\" data-end=\"1390\">City and country of residence<\/p><\/li><\/ul><h3 data-start=\"1392\" data-end=\"1445\">Data related to sports participation<\/h3><ul data-start=\"1446\" data-end=\"1595\"><li data-start=\"1446\" data-end=\"1476\"><p data-start=\"1448\" data-end=\"1476\">Participation Category<\/p><\/li><li data-start=\"1477\" data-end=\"1525\"><p data-start=\"1479\" data-end=\"1525\">Participation as a couple (where applicable)<\/p><\/li><li data-start=\"1526\" data-end=\"1562\"><p data-start=\"1528\" data-end=\"1562\">Team or sponsor (optional)<\/p><\/li><li data-start=\"1563\" data-end=\"1595\"><p data-start=\"1565\" data-end=\"1595\">Instagram profile (optional)<\/p><\/li><\/ul><h3 data-start=\"1597\" data-end=\"1616\">Purchase details<\/h3><p data-start=\"1617\" data-end=\"1771\">During the payment process, data necessary to process the registration is collected, without Austral Trails storing bank or card information.<\/p><h3 data-start=\"1773\" data-end=\"1795\">Medical information<\/h3><p data-start=\"1796\" data-end=\"2010\">Austral Trails may request medical information later through forms sent by email before the event, solely for safety and assistance purposes during the sporting activity.<\/p><hr data-start=\"2012\" data-end=\"2015\" \/><h2 data-start=\"2017\" data-end=\"2057\">3. Purpose of data processing<\/h2><p data-start=\"2059\" data-end=\"2102\">Personal data will be used for:<\/p><ul data-start=\"2104\" data-end=\"2566\"><li data-start=\"2104\" data-end=\"2169\"><p data-start=\"2106\" data-end=\"2169\">Manage registration and participation in sporting events.<\/p><\/li><li data-start=\"2170\" data-end=\"2222\"><p data-start=\"2172\" data-end=\"2222\">Verify identity and participation requirements.<\/p><\/li><li data-start=\"2223\" data-end=\"2282\"><p data-start=\"2225\" data-end=\"2282\">Coordinate logistics, security and organization of the event.<\/p><\/li><li data-start=\"2283\" data-end=\"2374\"><p data-start=\"2285\" data-end=\"2374\">Communications related to the event (information, schedules, changes or emergencies).<\/p><\/li><li data-start=\"2375\" data-end=\"2414\"><p data-start=\"2377\" data-end=\"2414\">Compliance with legal obligations.<\/p><\/li><li data-start=\"2415\" data-end=\"2469\"><p data-start=\"2417\" data-end=\"2469\">Statistical analysis and improvement of our services.<\/p><\/li><li data-start=\"2470\" data-end=\"2566\"><p data-start=\"2472\" data-end=\"2566\">Marketing and advertising measurement activities when there is corresponding consent.<\/p><\/li><\/ul><hr data-start=\"2568\" data-end=\"2571\" \/><h2 data-start=\"2573\" data-end=\"2612\">4. Legal basis for processing (GDPR)<\/h2><p data-start=\"2614\" data-end=\"2678\">We process personal data under the following legal bases:<\/p><ul data-start=\"2680\" data-end=\"2912\"><li data-start=\"2680\" data-end=\"2731\"><p data-start=\"2682\" data-end=\"2731\">Contract execution (event registration).<\/p><\/li><li data-start=\"2732\" data-end=\"2771\"><p data-start=\"2734\" data-end=\"2771\">Compliance with legal obligations.<\/p><\/li><li data-start=\"2772\" data-end=\"2841\"><p data-start=\"2774\" data-end=\"2841\">Legitimate interest related to the safe organization of the event.<\/p><\/li><li data-start=\"2842\" data-end=\"2912\"><p data-start=\"2844\" data-end=\"2912\">User consent where applicable (cookies and marketing).<\/p><\/li><\/ul><hr data-start=\"2914\" data-end=\"2917\" \/><h2 data-start=\"2919\" data-end=\"2951\">5. External Payments and Services<\/h2><p data-start=\"2953\" data-end=\"3013\">Payments are processed through secure external platforms:<\/p><ul data-start=\"3015\" data-end=\"3080\"><li data-start=\"3015\" data-end=\"3043\"><p data-start=\"3017\" data-end=\"3043\"><strong data-start=\"3017\" data-end=\"3027\">GetNet<\/strong> (local payments)<\/p><\/li><li data-start=\"3044\" data-end=\"3080\"><p data-start=\"3046\" data-end=\"3080\"><strong data-start=\"3046\" data-end=\"3056\">Stripe<\/strong> (international payments)<\/p><\/li><\/ul><p data-start=\"3082\" data-end=\"3292\">Austral Trails SpA <strong data-start=\"3101\" data-end=\"3179\">It does not store bank card data or sensitive financial information.<\/strong>. This data is managed directly by the payment providers under their own privacy policies.<\/p><hr data-start=\"3294\" data-end=\"3297\" \/><h2 data-start=\"3299\" data-end=\"3326\">6. Data sharing<\/h2><p data-start=\"3328\" data-end=\"3456\">Personal data may only be shared when necessary for the proper execution of the event, including:<\/p><ul data-start=\"3458\" data-end=\"3634\"><li data-start=\"3458\" data-end=\"3511\"><p data-start=\"3460\" data-end=\"3511\">Medical and security teams associated with the event.<\/p><\/li><li data-start=\"3512\" data-end=\"3575\"><p data-start=\"3514\" data-end=\"3575\">Technical providers needed for the operation of the event.<\/p><\/li><li data-start=\"3576\" data-end=\"3634\"><p data-start=\"3578\" data-end=\"3634\">Competent authorities when legally required.<\/p><\/li><\/ul><p data-start=\"3636\" data-end=\"3704\">Austral Trails does not sell or market personal data to third parties.<\/p><hr data-start=\"3706\" data-end=\"3709\" \/><h2 data-start=\"3711\" data-end=\"3756\">7. International data transfers<\/h2><p data-start=\"3758\" data-end=\"3985\">Because some participants reside outside of Chile and international technology services are used (such as Stripe, Google or Meta), data may be transferred and processed outside the user&#039;s country of residence.<\/p><p data-start=\"3987\" data-end=\"4153\">In these cases, Austral Trails takes reasonable measures to ensure adequate levels of protection in accordance with the General Data Protection Regulation (GDPR).<\/p><hr data-start=\"4155\" data-end=\"4158\" \/><h2 data-start=\"4160\" data-end=\"4191\">8. Data retention<\/h2><p data-start=\"4193\" data-end=\"4273\">Personal data will only be kept for as long as necessary to:<\/p><ul data-start=\"4275\" data-end=\"4409\"><li data-start=\"4275\" data-end=\"4299\"><p data-start=\"4277\" data-end=\"4299\">Event management.<\/p><\/li><li data-start=\"4300\" data-end=\"4357\"><p data-start=\"4302\" data-end=\"4357\">Compliance with legal and administrative obligations.<\/p><\/li><li data-start=\"4358\" data-end=\"4409\"><p data-start=\"4360\" data-end=\"4409\">Resolution of possible subsequent claims.<\/p><\/li><\/ul><p data-start=\"4411\" data-end=\"4474\">They will then be securely deleted or anonymized.<\/p><hr data-start=\"4476\" data-end=\"4479\" \/><h2 data-start=\"4481\" data-end=\"4511\">9. User Rights<\/h2><p data-start=\"4513\" data-end=\"4578\">Users can exercise their rights at any time to:<\/p><ul data-start=\"4580\" data-end=\"4781\"><li data-start=\"4580\" data-end=\"4612\"><p data-start=\"4582\" data-end=\"4612\">Access to your personal data.<\/p><\/li><li data-start=\"4613\" data-end=\"4655\"><p data-start=\"4615\" data-end=\"4655\">Correction of incorrect information.<\/p><\/li><li data-start=\"4656\" data-end=\"4698\"><p data-start=\"4658\" data-end=\"4698\">Data deletion where appropriate.<\/p><\/li><li data-start=\"4699\" data-end=\"4739\"><p data-start=\"4701\" data-end=\"4739\">Limitation or opposition to treatment.<\/p><\/li><li data-start=\"4740\" data-end=\"4781\"><p data-start=\"4742\" data-end=\"4781\">Data portability (where applicable).<\/p><\/li><\/ul><p data-start=\"4783\" data-end=\"4859\">To exercise these rights, write to:<br data-start=\"4823\" data-end=\"4826\" \/>\ud83d\udce7 <strong data-start=\"4829\" data-end=\"4859\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4831\" data-end=\"4857\">contacto@australtrails.com<\/a><\/strong><\/p><hr data-start=\"4861\" data-end=\"4864\" \/><h2 data-start=\"4866\" data-end=\"4900\">10. Information Security<\/h2><p data-start=\"4902\" data-end=\"5068\">Austral Trails takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.<\/p><hr data-start=\"5070\" data-end=\"5073\" \/><h2 data-start=\"5075\" data-end=\"5101\">11. Cookie Policy<\/h2><p data-start=\"5103\" data-end=\"5226\">This website uses cookies and similar technologies to improve user experience and analyze site usage.<\/p><h3 data-start=\"5228\" data-end=\"5259\">Types of cookies used<\/h3><p data-start=\"5261\" data-end=\"5341\"><strong data-start=\"5261\" data-end=\"5283\">Essential Cookies<\/strong><br data-start=\"5283\" data-end=\"5286\" \/>Necessary for the basic functioning of the website.<\/p><p data-start=\"5343\" data-end=\"5477\"><strong data-start=\"5343\" data-end=\"5365\">Analytical cookies<\/strong><br data-start=\"5365\" data-end=\"5368\" \/>We use tools such as <strong data-start=\"5397\" data-end=\"5417\">Google Analytics<\/strong> to understand how users interact with the site.<\/p><p data-start=\"5479\" data-end=\"5620\"><strong data-start=\"5479\" data-end=\"5504\">Advertising cookies<\/strong><br data-start=\"5504\" data-end=\"5507\" \/>We can use technologies such as <strong data-start=\"5541\" data-end=\"5555\">Meta Pixel<\/strong> to measure advertising campaigns and display relevant content.<\/p><hr data-start=\"5622\" data-end=\"5625\" \/><h2 data-start=\"5627\" data-end=\"5652\">12. Cookie Management<\/h2><p data-start=\"5654\" data-end=\"5805\">Users will be able to accept, reject or configure the use of cookies through the consent banner that will be presented upon entering the website.<\/p><p data-start=\"5807\" data-end=\"5910\">The user can also configure their browser to block or delete cookies at any time.<\/p><hr data-start=\"5912\" data-end=\"5915\" \/><h2 data-start=\"5917\" data-end=\"5935\">13. Minimum age<\/h2><p data-start=\"5937\" data-end=\"6045\">The services offered by Austral Trails are directed exclusively to <strong data-start=\"6013\" data-end=\"6044\">people over 18 years of age<\/strong>.<\/p><hr data-start=\"6047\" data-end=\"6050\" \/><h2 data-start=\"6052\" data-end=\"6082\">14. Changes to this policy<\/h2><p data-start=\"6084\" data-end=\"6273\">Austral Trails SpA may update this Privacy and Cookie Policy as needed. Modifications will be published on this same page, indicating the date of the update.<\/p><hr data-start=\"6275\" data-end=\"6278\" \/><p data-start=\"6280\" data-end=\"6334\"><strong data-start=\"6280\" data-end=\"6305\">Last update:<\/strong> 26\/02\/2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidad y Cookies Austral Trails SpA 1. Identificaci\u00f3n del responsable del tratamiento El presente sitio web es operado por: Austral Trails SpARUT: 78.208.068-7Direcci\u00f3n: Constancio Vigil 545, Las Condes, Regi\u00f3n Metropolitana, ChileCorreo electr\u00f3nico de contacto: hello@australtrails.com Austral Trails SpA es responsable del tratamiento de los datos personales recopilados a trav\u00e9s del sitio web y [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":17,"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":752,"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/752"}],"wp:attachment":[{"href":"https:\/\/store.australtrails.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}